Accident and Emergency

MES BACH  –  Accident / Emergency Procedures

NMS Regulation – Standard 5



Accidents can be very distressing for anyone involved so at Mes Bach Pre-School we follow this policy and procedure to ensure all parties are supported and cared for, and their health, safety and welfare is protected throughout their time in the pre-school.


  • The person responsible for reporting accidents, incidents or near misses is the member of staff who witnesses the incident. They must record it in the Accident / Incident file/book and report it to the pre-school manager/Leader. This should be done as soon as the accident/incident is dealt with, whilst the details are still clearly remembered. Parents must be shown the Accident/incident Report and asked to sign it as soon as they collect their child
  • Accident forms are checked monthly for patterns e.g. one child having a repeated number of accidents, a particular area in the pre-school or a particular time of the day when most accidents happen. Any patterns will be investigated by the pre-school manager/Leader
  • The pre-school manager/leader will report serious accidents to the registered person/Responsible Individual for investigation for further action to be taken (i.e. a full risk assessment or report under Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) or for CSSIW to be notified)
  • The Accident File will be kept for at least 21 years and three months
  • Where medical attention is required, a senior member of staff will notify the parent(s) as soon as possible whilst caring for the child appropriately
  • Where RIDDOR is considered to be notified, the pre-school manager/leader will also inform the insurance company in writing.
  • The Mes Bach pre-school manager will report any accidents of a serious nature to Care and Social Services Inspectorate Wales (CSSIW).
This policy was adopted by: MES BACH Date:   July 2017
To be reviewed:   July 2018 Signed:

Additional needs

MES BACH  Additional/Special Needs Policy

NMS Regulation Standard 4



Mes Bach is committed to welcoming and including children with additional/special needs (educational, emotional, physical or behavioural) as full and valued members of our groups supporting them and involving them equally. We do however assess each case individually to ensure that the child’s care requirements are met as fully as possible. We are also committed to working within the ‘Special Educational Needs Code of Practice for Wales (2002), and the ‘Equality Act 2010’ on the Identification, Assessment and Education of Children with Special Educational Needs.

We do this by:

  • Welcoming and providing support as needed to staff, students and volunteers, parents/carers and visitors who have additional/special needs.
  • Welcoming children with additional/special needs who may be admitted (in line with our admissions policy) after full consultation with parents/carers, staff, referral scheme co-ordinators and any other relevant agency workers involved.
  • Informing parents/carers of relevant health and safety procedures prior to admission of a child, and by undertaking risk assessments as needed to ensure the best interests of the child are met.
  • Giving consideration to disabilities and individual needs when arranging meetings, outings and events, and recording and taking action on any recommendations and decisions made.
  • Operating an effective medication policy.
  • Where staff members identify special needs of a child, they will work with parents/carers to help them recognise the needs and seek additional support from other agencies.
  • We may request additional assistance via referral schemes for 1:1 support, assistance and training.
  • We will provide a range of activities and opportunities covering all areas of learning, where all children, including those with special needs can interact, learn about each other and form relationships.
  • Including children with additional/special needs and in routine activities, adapting our resources to meet the specific needs of the child.
  • We will treat all children equally while respecting their individual needs and abilities.
  • We have an inclusive philosophy and will not isolate children with special needs. The individual needs of children will be considered when programme planning and the purchase of toys and other equipment takes place.
  • Records of the child’s progress will be maintained and reviewed regularly. Parental permission will be obtained before records are released on admission to any agency.
  • Full co-operation will be given to all appropriate agencies i.e. therapists, health visitors, portage workers etc, in order to meet the needs of each child, (subject to parental permission).
  • The privacy of all children will be maintained at all times-particularly when intimate care is being provided.
  • We will endeavour to arrange for staff to attend relevant training to help meet the needs of children with additional/special needs. This will form part of the Training Review.
  • Staff, volunteers, parents/carers and visitors who have additional/special needs will be welcomed and supported in line with our Equal Opportunities policy with the needs of the children being paramount at all times.
This policy was adopted by: MES BACH Date:  July 2017
To be reviewed: July 2018 Signed:

Administrating Medication

MES BACH  –  Administering Medication Policy

NMS Regulation Standard 11

If a child attending our setting requires medication of any kind, their parent or carer must complete a Permission to administer medicine form in advance. Staff at the setting will not administer any medication without such prior written consent.

Ideally children should take their medication before arriving at the Setting. If this is not possible, children will be encouraged to take personal responsibility for their medication, where this is appropriate.

The setting will only administer medication when the medication has been labelled clearly with the child’s name, the date, the type of medicine and the dosage.

A designated staff member will be responsible for administering medication. The designated person will record receipt of the medication on a Medication Log, will check that the medication is properly labelled, and will ensure that it is stored securely during the session. Before any medication is given, the designated person will:

  • Check that the Setting has received written consent
  • Ask another member of staff to witness that the correct dosage is given.

When the medication has been administered, the designated person must:

  • Record all relevant details on the Record of Medication Given form
  • Ask the child’s parent or carer to sign the form to acknowledge that the medication has been given.

When the medication is returned to the child’s parent or carer, the designated person will record this on the Medication Log.

If children carry their own medication (eg asthma inhalers), the Setting staff will offer to keep the medication safe until it is required. Inhalers must be labelled with the child’s name.

If a child refuses to take their medication, staff will not force them to do so. A staff member with notify the child’s parent or carer, and the incident recorded on the Record of Medication Given.

Certain medications require specialist training before use, eg Epi Pens. If a child requires such medication the leader will arrange appropriate training as soon as possible. It may be necessary to absent the child until such training has been undertaken. Where specialist training is required, only appropriately trained staff may administer the medication.

A child’s parent or carer must complete a new Permission to Administer Medication form if there are any changes to a child’s medication (including dosage or frequency).

If a child suffers from a long term medical condition the Setting will ask the child’s parents to provide a medical care plan from their doctor, to clarify exactly what the symptoms and treatment are so that the Setting has a clear statement of the child’s medical requirements.

This policy was adopted by: MES BACH Date:   July 2017
To be reviewed:   July 2018 Signed:

Allergy and anaphlactic

MES BACH  –  Allergy and Anaphylactic Policy

NMS Regulation Standard 5


Our setting recognizes the potentially serious consequences of children with allergies. These allergies may include a condition known as anaphylaxis. Anaphylaxis is a severe, potentially life-threatening allergic reaction brought about by exposure to certain foods or other substances, such as nuts, dairy, seafood, wheat etc. Non-food items such as latex and bee stings can also bring about a life threatening reaction.

Our setting does not purpose to be, nor can it be deemed to be free of food items and non-food items that may lead to a severe allergic or anaphylactic reaction. We will make every reasonable effort to reduce the risk to children with severe allergies or anaphylaxis in accordance with this policy.

We live in a world that is contaminated with potential allergens and anaphylactic children; we must learn to avoid certain triggers. While the key responsibility lies with the anaphylactic individual and their family, in the case of a young anaphylactic child, the childcare community must also be aware. Creating an environment that reduces the risk to severely allergic or anaphylactic children requires the co-operation and understanding of all members of the setting, including staff, children and parents/carers.

  1. Identification of children at risk:
  2. It is the responsibility of the parent/carer to inform the setting that their child has allergies or is anaphylactic or potentially anaphylactic.
  3. This must be listed on the registration form and they must verbally notify the manager.
  4. All staff shall be aware of these children
  5. A list of children with allergies will be posted in the kitchen
  6. On the child’s admission to the setting, the manager/leader will discuss the child’s allergies with the parent/carer. The staff will receive a demonstration of Epipen administration.
  1. Availability and location of Epipens:
  2. Parents of an anaphylactic child must provide an Epipen to be left at the setting.
  3. Epipens will be clearly labelled with the child’s name, expiry date and specific allergy.
  4. All staff are made aware of its location
  5. At least one member of staff will be trained to administer the Epipen
  6. Children who are no longer allergic, or no longer require an Epipen, must provide a letter of explanation from their doctor or allergist so their name may be removed from the setting’s allergy lists.
  7. It is the responsibility of the parent/carer to ensure that the Epipen is in date, and to provide a new Epipen when the current one has expired. Expiry dates will be checked before administration, following the procedure laid out in the Medication administration form.


  1. Parent/Carer responsibilities
  2. The parent/carer must supply the child with an Epipen
  3. The parent/carer must sign the Permission to administer medication form.
  4. Any Epipens sent to the setting must be labelled by a registered pharmacist with the name of medication, the dose, the name and date of birth of child and date of expiry.


  1. Symptoms of allergic reaction – this list is not exhaustive



  1. Treatment procedure
  2. There will be no hesitation to use an Epipen for a potentially life threatening allergic reaction, time of administration will be recorded on the record of medication given form.
  3. A staff member will stay with the affected child
  4. Another delegated member of staff will call 999 immediately
  5. The leader will inform the parent/carer immediately after the 999 call
  6. If the parent/carer is not available at any of the contact numbers, the leader will contact the emergency contacts as listed on the registration form
  7. Regardless of the degree of reaction or response to the Epipen, the child will be taken to hospital, if the child’s parent/carer is not able to get to the setting by the time the ambulance arrives – a member of staff will go with them.
  8. The member of staff will stay with the child until the parent/carer arrives
  1. After the incident
  2. A member of staff will complete and file and incident form as soon after the incident as possible
  3. CSSIW must be informed of the incident – 0300 7900126
This policy was adopted by :   MES BACH Date :  July 2017
To be reviewed:   July 2018 Signed:

Anti Bullying

MES BACH  –  Anti Bullying Policy

NMS Regulation Standard 9


Mes Bach defines bullying as:

Verbal and/or physical intimidation, both direct and indirect, that makes an individual feel threatened or uncomfortable.’


Bullying can be physical, emotional or both and can have a profound and lasting effect on the victim and the bully. Mes Bach instructs the staff, volunteers and Management Committee to be vigilant for signs and to take effective action.

We do not impose a profound sense of morality on young children but wish to set a good example in valuing and considering others. Aggressive or intimidating behaviour will be treated as unacceptable and the staff will endeavour to explain why, in terms which are appropriate to the child’s developmental stage and level of understanding.

This policy relates to all staff, children, parents/carers, volunteers, trainees and Management Committee linked to Mes Bach.

While petty ‘tale telling’ is not desirable, genuine ‘whistle blowing’ on bullying and other unacceptable behaviour is actively encouraged from children, staff and parents/carers.

Changes in behaviour that suggest a child is being bullied will be dealt with in the following way:

  1. The child would be comforted and encouraged to explain what has happened
  1. The settings Manager would investigate the matter in a sensitive and caring manner.
  1. Where the bullying has been perpetrated by another child the setting’s Manager will work in partnership with the child and his/her parents/carers to find a positive way forward.
  1. Any disclosure, or suspicion, of bullying by an adult will be regarded as a child protection issue and procedures will be followed accordingly.
  1. Following the investigation the settings Child Protection policy and/or the Behaviour Management Policy may be implemented depending upon the source of the bullying.

Opportunities for discussion, information and resources on the subject of bullying will be used as an integral part of discussions. Specific instances may also trigger discrete activities on the subject in order to raise children’s awareness.




This policy was adopted by: MES BACH Date:  July 2017
To be reviewed:   July 2018 Signed:

Arrival and Collection


NMS Regulation Standard 2




  1. Parent/Carer will drop their child/ren off at the Pre-school premises prompt to the time for which they have been booked in. Upon arrival and collection you will be asked to sign the child in and out. Upon arrival they should inform staff of any messages, such as if the child needs a sleep, bottle etc. Communication can also be kept through a link diary that will be provided. Staff will check this every morning for any messages they may have.



  1. Parents must give the names of all persons authorised to collect their child on the registration form. Only persons named on this form will be able to take the child from the Pre-school, unless prior arrangements in exceptional circumstances have been made known to the senior staff member.
  1. The person collecting a child must approach a Pre-school worker so the Pre-school workers know who is being collected, and by whom.
  1. A password system is in place to protect your child, when authorised persons are unable to collect. You will be asked to set a password on your admissions/contract.


  1. In the case of a parent(s)/guardian failing to collect the child, the Pre-school Leader will call the partner or emergency contact(s) to come to the Pre-school to take the child home.
  1. If a child has still not been collected after half an hour from the end of their Pre-school session and if no communication has been received from any of the main or emergency contacts then the local police will be contacted to check for information on road accidents and/or any other emergencies which may have affected the parents/carers ability to collect the child. The Police may or may not then decide to hold the child in a safe place until an appropriate person is able to collect them.
  1. Depending on the outcome of communications with the Police, the Local Social Services Department will be contacted to take responsibility for the child.
  1. No child will ever be left unsupervised because a parent(s)/guardian has failed to collect them.
  1. Two members of staff must be with a child who has not been collected and no member of staff will ever attempt to take the child home with them.
  1. Under the Children Act 1989, parents do not lose parental responsibility except through an adoption order. This means that divorced parents retain rights of contact with their children unless the courts have made an order that they should not do so.  Leaders therefore do not have the right to stop divorced parents from collecting their children unless they are aware of a court order preventing contact between the parent and the child/ren.

This situation would apply in the same way if the parents were in the process of separating.  A mother’s request that the children do not go home with their father cannot be guaranteed unless there is a court order preventing him from having contact with them.

Parents should be in a Fit state to collect their child/ren.  If a parent arrives in an “unfit” state, through, for example, alcohol or drug abuse, the worker should notify Social Services immediately but cannot refuse to hand over the child/ren to the parent.

This policy was adopted by:   MES BACH Date:    July 2017
To be reviewed:  July 2018 Signed:

Child Protection


NMS Regulation Standard 20

We all have a responsibility to keep children safe from harm and the welfare of the children is always paramount.

We follow the All Wales Child Protection Procedures.

We make sure that all adults working with children in our care are aware of the many categories of abuse- physical abuse, physical neglect, emotional abuse and sexual abuse, and the signs and symptoms that abused children may present.

The nominated person (Pre-school Leader) will attend appropriate (at least level 2) child protection training and will act as the key Child Protection Officer for the pre-school.  All staff will attend Child Protection training. Staff meetings will cover Child Protection so that staff are aware of the correct procedure for reporting and referral.

If at any time we have concerns or suspicions about the children being harmed in any way or are at risk we will report to the appropriate agency without delay.

If appropriate we would first discuss the concerns with the parents and seek an explanation as long as this does not further distress the child. This conversation will be recorded and stored within the child’s file.

If we still feel concerned that the child is at risk then we will contact Powys Children’s services, Local Safeguarding Board, NSPCC and/or the police.

To keep the children safe from harm we will ensure they are: –

  • Properly supervised
  • Only ever picked up by an authorised adult
  • Accompanied at all times whether in the building or outside.
  • Never left alone with anyone other than a staff member who all have a current DBS check.
  • Never punished by smacking, slapping or shaking. Neither will shouting, shaming, humiliating and/or frightening methods be used.
  • Never physically restrained unless to prevent personal injury to the child or to another person.

All concerns will be recorded and kept confidential to as few people as need to know about them. The record will include the child’s name, address, age, date, and the observations of the child’s behaviour/appearance, without comment or interpretation. The exact words spoken by the child will also be recorded, timed, dated and signed by us.

Where abuse is suspected at home or elsewhere, we will continue to welcome the child whilst investigations proceed.

We believe the care and safety of the child is at all times the most important and we will make our decision with the best interest of the child paramount. We will do our best to work with the child’s family and other professional agencies.

Any allegations of abuse made against a member of staff will be communicated directly to Social Services and Registered Person/Responsible Individual and will result in the immediate suspension of the staff member on full pay, pending the outcome of a thorough enquiry. CSSIW will also be informed.

Respecting confidentiality.


We do not share information about children and families without the permission of the family.

We only break this rule in the interest of protecting a child, when we seek advice from appropriate professionals.

NB. For our full procedure, please see our Safeguarding Policy

Children Services Office

Welshpool-01938 552017

Newtown – 01686 617 520

Llandrindod Wells- 01597 827325

Brecon – 01874 624 098

Ystradgynlais – 01639 844 595

OUT OF HOURS OFFICE 0845 7573818

NSPCC Helpline 0808 8005000

Childline 0800 11 11

The Care and Social Services Inspectorate for Wales (CSSIW) should also be contacted with regard to any child protection issues raised at the Pre-school.


 Tel :- 0300 7900 126

This policy was adopted by:      MES BACH

Date:     July 2017

To be reviewed:     July 2018


Exclusion of children through illness

MES BACH  –  Exclusion of Children through illness Policy

NMS Regulation Standard 10

Staff should be aware of any child’s special health conditions as recorded on their admissions form and appropriate care can then be made available.

Please do not send your child to the Pre-school if you are aware that he or she is unwell.  If your child will not be attending the Pre-school due to illness, you must inform the Pre-school Leader as soon as possible.  Failure to do so will incur a full charge for the session missed.

If a child is not feeling well enough to participate, it will be our policy to provide a quiet place to lie down or encourage him/her to participate in quiet activity.  Any child will be observed for any worsening symptoms.  Their parent/carer will be notified by phone and asked how the parent/carer would like the setting to proceed.

If staff feel that a child is not feeling well enough to be at Pre-school, their parent/carer will be contacted and required to pick them up as soon as possible.

If a child’s condition worsens to such an extent that the staff are seriously concerned, and suspects urgent medical treatment is required, then the parent/carer will be notified immediately, and if necessary call for an ambulance to take the child for such treatment.

If a child is exposed to a communicable diseases (these are conditions such as the ones listed below), it will be our policy to display a notice detailing symptoms and % of children affected. Parents/carers are required to inform the setting if their child is suffering from or has been exposed to a communicable disease.

Exclusion periods – The following conditions apply should your child have any of the following illnesses.  Please note that this list is not exhaustive.  It includes some common examples of illnesses but other illnesses with exclusion periods will also apply.

Eye infections Please do not send your child to the Pre-school until the infection has cleared
Sickness & Diarrhoea Your child must not attend the Pre-school for 48 hours after the last bout of sickness and diarrhoea
Chicken Pox Your child must not attend the Pre-school until the last spot has dried up.
German Measles (Rubella Your child must not attend the Pre-school for 4 days from the appearance of the rash
Measles Your child must not attend the Pre-school for 7 days from the appearance of the rash
Mumps Your child must not attend the Pre-school for 10 days or until the swelling has gone down
Whooping cough Your child must not attend Pre-school until both the cough and whooping  have ceased for 14 days
Skin Infections – e.g. Impetigo Medical advice needs to be sought & treatment given.  Where practical the infection needs to be covered to avoid infection through contact.
This policy was adopted by: MES BACH Date:   July 2017
To be reviewed: July 2018 Signed:

Keeping children within the premises


NMS Regulation Standard 24

We will:

  • Undertake a comprehensive risk assessment:
    • to ensure that the children cannot open or shut outside doors themselves – handles or bolts should be fixed out of the children’s reach
    • to ensure that windows are safe and cannot be opened by the children.
    • to ensure that any outdoor play area is securely enclosed and that any doors/gates cannot be opened by children
    • to inspect the room/building before each session starts to ensure that the place is secure, e.g. to ensure that emergency exits are securely closed, that low windows are not open
  • to establish a system of registering children as they arrive
  • to establish a system of keeping a record of the children as they leave- in the care of a named  responsible adult (named on the admissions form)

There are a limited number of situations where a child could be lost and these are:

  • Where a child wanders off on an outing
  • Where a child escapes from the Pre-School premises
  • Where a child is taken from the Pre-School by an unapproved adult

Should a child become lost the following action should be taken:

  • Alert the member of staff in charge who will make enquiries of relevant members of staff as to when the child was last seen and where.
  • Remember the safety of the other children, with regard to supervision and security.
  • Ensuring that the remaining children are sufficiently supervised and secure, one or preferably two members of staff should search the building, outdoor area and immediate vicinity.
  • If the child cannot be found within fifteen minutes then the Police and parents must be informed.
  • Continue to search, opening up the area, and keeping in touch by mobile phone when available.

When the situation has been resolved members of staff should review the reasons for it happening and ensure measures are taken to ensure that it does not happen again.  It should also be recorded in the Pre-School Incident Book.  The Responsible Individual/Registered Person and CSSIW should be informed.

This policy was adopted by: MES BACH Date:   July 2017
To be reviewed:   July 2018 Signed:


MES BACH  –  Outings Policy

NMS Regulation Standard 24

The following procedures must be followed for all outings:


  • Written permission must be obtained from all parents prior to the outing
  • A risk assessment will be carried out and the outings checklist followed.
  • Staffing ratios must be maintained at the same level as in force in the pre-school but for safety reasons we may on occasions increase this to 1 staff to 3 children for the under 3’s and 1 staff to 4 children with the 3-5’s
  • A list of all children’s names and contact numbers for the day must be taken
  • Two mobile phones (in case staff are separated in an emergency and to reduce risk of no signal/flat battery) for contact with the pre-school must be taken (numbers to be left at pre-school)
  • The pre-school must be informed immediately of any incident that happens (the pre-school policy for a lost child will apply when on outings – the policy should be taken on the outing for reference)
  • A first aider should be present and the first aid bag taken along with any additional medication needed by individual children
  • The children should be equipped with appropriate weather gear
  • The children must be counted and marked in the register before setting off and counting must be ongoing at regular intervals throughout the outing.  If the group is broken up into sub-groups a designated person in charge must be assigned and that person is responsible for counting the children at regular intervals.
  • Toilet facilities must be provided for the children at regular intervals, or nappy changes (having taken appropriate supplies)
  • Food and drinks must be provided at similar times to those in the pre-school and additional drinks should be offered if the weather is warm or if energetic exercise is part of the day
  • Meeting points must be pre-designated and times arranged when all the party should assemble.  These must be strictly adhered to.
  • Transport must be fully insured and all seats fitted with seat belts
  • Spare clothing should be taken in case of emergencies
  • Should the setting encounter any incidents/problems during the outing, a written review should be made and recommendations recorded for future outings.
This policy was adopted by: MES BACH Date:   July 2017
To be reviewed:   July 2018 Signed:


MES BACH  –  Safeguarding Policy

MES BACH aims to provide an environment in which children and young people will feel safe, secure and cared for, the purpose of this policy is to provide the staff and parents of MES BACH with guidelines and support on the subject of child abuse and how they can act to assist in the protection of children and young people in the setting.

The policy aims to ensure that all members of staff are informed about child abuse, the forms that it can take, signs and symptoms of possible abuse and the steps that they should  take in recognising and preventing child abuse.

This policy is underpinned by the UN Convention on the Rights of the Child which states in Article 19: Protection from Abuse and Neglect

  • States parties should take all appropriate legislative, administrative, social and educational measures to protect the child from all forms of physical or mental violence, injury or abuse, neglect or negligent treatment, maltreatment or exploitation, including sexual abuse whilst in the care of parents, legal guardian or any other person who has the care of the child.
  • Such protective measures should, as appropriate include effective procedures for the establishment of social programme to provide the necessary support for the child and those who have the care of the child, as well as other forms for prevention and for identification, reporting, referral, investigation, treatment and follow-up of incidences of child maltreatment described heretofore, and as appropriate for judicial involvement.

This policy has been drawn up on the basis of Law and guidance that seeks to protect children : –

  • Children’s Act 1989
  • Data Protection Act 1998
  • Social Services Well Being Act 2014
  • Sexual Offences Act
  • Children Act 2004
  • Protection of Freedoms Act 2012
  • Welsh Government Circular 05/2008Safeguarding children in education

We have copies of, and are familiar with, the All Wales Child Protection Procedures and the Social Services and Well-being (Wales) Act 2014. Every six months we check that we have the latest version of the relevant procedures (or any documents that may replace them in the future).  The guiding principles of the Social Services and Well – being Act 2014 include:

  • giving individuals a stronger voice and more control over the care and support they receive.
  • Encouraging a renewed focus on prevention and early intervention.


For child protection purposes this policy refers to any child aged 0 – 16 years (18 years for Children with Additional Support Needs)

A parent is defined as any person who has parental responsibilities over a child. For example: a mother or father. We may also include in this; foster and adoptive parents and carers, including those who may have substantial care of a child.

A childcarer: These people may not have specific parental responsibilities but nonetheless have a duty of care for the child. This is inclusive of MES BACH staff.



What is Child Abuse?

Child Abuse is the term used to describe ways in which children are intentionally or inadvertently harmed or placed at risk of harm, usually by adults, and often by people that they trust.

Categories of Abuse

Physical Injury: This is defined as any injury inflicted or knowingly not prevented by any person having custody or care of a child. Physical abuse is often defined by injuries that cannot be explained by the normal play activities of a child, and is defined as hitting or hurting a child on purpose.

Neglect: This is defined as the wilful failure to meet the basic needs of a child, for example, not clothing, feeding or caring for a child adequately and leaving them without adequate supervision.

Emotional Abuse: This is defined as any abuse or torment which would have an effect on the mental health and wellbeing of a child. Most commonly emotional abuse is categorised as shouting at a child, making a child feel worthless, exposing a child to inappropriate and never punishment and inconsistency of behaviour towards a child.

Sexual Abuse: This is defined as the exploitation of children in order to meet the demands of adults or other children. Sexual abuse may include: involvement of children in masturbation, involvement of children in pornographic activity, including taking pornographic photographs and involving children in watching or viewing pornographic materials, involvement of children in sexual activity, including; rape, sodomy, oral sex and sexual intercourse with a child, even with their consent.


Recognition of Child Abuse

It is not in the remit of members of staff at MES BACH to identify the specific category of abuse that a child may be experiencing but rather to highlight any causes for concern to the appropriate person and organisations.

The following list although not exhaustive may be indicative of some of the signs and symptoms of child abuse, it should be noted that some children may display some of these signs in times of stress; it does not necessarily mean that they are being abused.


Indicators of Abuse

  • Injuries to the child that are not consistent with the normal play activities of a child, either in position or type.
  • Inconsistent or unreasonable explanation of an injury by a child, parent or carer
  • Inconsistent or inappropriate behaviour such as sexually explicit remarks or actions, mood swings, uncharacteristically quiet/aggressive, severe tantrums.
  • Becoming isolated socially
  • Overeating, loss of appetite, weight loss, weight gain.
  • Inappropriately dressed or ill-kept and/or dirty
  • Self inflicting injury
  • Open distrust of, or discomfort with, parent or carer
  • Delayed social development, poor language and speech
  • Excessively nervous behaviour, such as rocking or hair twisting
  • Low self esteem


General indicators of abuse, though often typical of sexual abuse

  • Recurring Abdominal Pain
  • Reluctance to go home
  • Flinching when approached or touched
  • Recurring headaches
  1. Please refer to the All Wales Child Protection Procedures 2008 for a full list of signs and symptoms of abuse.

Recording and Reporting of an Incident – Suspicions of Abuse

All staff should be aware that any incidents must be recorded. It is also very important for staff to communicate immediately about matters of this kind.

If a member of staff suspects that a child is under threat there are a number of steps that must be taken.

  1. Inform the your line manager or (if appropriate) the member of staff in your organisation with designated responsibility for child protection as soon as possible; in the event that the member of staff in your organisation with designated responsibility for Child Protection is not available staff should refer to the Registered Person/Responsible Individual or to the local authority child protection guidelines for details of their local Social Services or the out of hours telephone number.
  1. Report your concerns to your line manager or (if appropriate) the member

of staff in your organisation with designated responsibility for child protection as soon as  possible.

Record your suspicions and give them to your line manager or (if appropriate) the member of staff in your organisation with designated responsibility for child protection as soon as possible, to ensure that all details are recorded accurately.

Records of suspicions must include the following information:

  • The nature of the suspicion
  • Details of any injury
  • Times, dates and any other relevant information
  • Dates, times and names of other adults involved with the child who may substantiate the suspicion
  • The designated member of staff for Child Protection will then determine the situation and refer the case to Social Services or the police
  • All Child Protection records should be kept confidentially in a locked cupboard/filing cabinet.


  1. Child Protection records are to be kept for a 6 years from when the child no longer accesses the service.


Disclosure of Abuse

If a child discloses to you that they have been abused, the member of staff should:

Inform the child that in order to help them you have to tell your line manager or designated staff member for Child Protection, the member of staff should tell the child who this person is and reassure the child that they can trust them and that they have done the right thing in telling you what has been going on.

Listen to the child and note down what they say to you in their own words. It is important at this stage that you do not interrupt the child and you do not ask questions.

Report the disclosure to the manager or designated staff member for child protection in the setting

They will then contact the relevant agency or the police who will investigate the disclosure.

If the Line Manager or member of staff dealing with the situation at the time thinks that the case in serious enough to involve Social Services immediately please contact the relevant Social Services office for the area, or contact Social Services out of hours service. If it is felt that the child is in immediate danger the Line Manager or designated member of staff should contact the police.

It should be noted that if a member of staff is named in the disclosure the member of staff should be as discrete as possible and inform their Line manager or designated member of staff as soon as possible.

In addition to this, if the disclosure is about the designated member, in the first instance the disclosure should be reported to the Responsible Individual/Registered Person, the person who the disclosure was made to should be discrete. Should the disclosure be about the Responsible Individual/Registered Person, the disclosure should be reported to the designated member of staff.

Should the disclosure involve someone who is no longer present at the setting, the procedure above will be followed and referred to the local Social Services department or the Police.

Should it be found that a child has suffered abuse; the setting will work with outside agencies to ensure that the child is supported in every way possible.

[Name of Setting] recognises that it can be a traumatic experience for a member of staff to be witness to a child’s disclosure of abuse; therefore all staff will be offered information on counselling services to help them through this time.

Responding to a Child who confides in you

  • Stay Calm
  • Do not make promises you cannot keep
  • Offer reassurance and support
  • Immediately tell your line manager
  • Record the facts and discussion in the child’s own words and give a copy to your manager
  • Do not take control of the situation yourself
  • Maintain confidentiality
  • Write a full report as soon as possible (within at least 24 hours)
  • Talk to the right people
  • Do not collude on evidence


In order to make sensitive and well informed professional judgements about a child’s needs, and a parents’ capacity to respond to their child’s needs, it is important that professionals are sensitive to differing family patterns and lifestyles and to child rearing patterns that vary across different racial, ethnic and cultural groups. Professionals and practitioners should also be aware of the broader social factors that serve to discriminate against people from black or ethnic minority communities.

Mes Bach should be aware of the Local Authorities systems and protocols in place for identifying children placed in their areas including asylum seeking and unaccompanied children and children placed under private fostering arrangements. These children can be particularly vulnerable, and protocols need to emphasise the importance of safeguarding and promoting their welfare.

Mes Bach assessment process will always include consideration about how religious beliefs and cultural traditions in different racial, ethnic and cultural groups influence values, attitudes and behaviour and the way in which family and community life is structured and organised.

Mes Bach will guard against myths and stereotypes, whether positive or negative, and anxiety about being accused of oppressive and discriminatory practice will not prevent the necessary action being taken to safeguard a child.

When required, independent, appropriate interpreting and translation services and sign language interpreters will be used wherever professionals have contact with children, young people and their families. Family members; children, and, friends should not be used as sole interpreters.



End Note

All parents should be aware that all members of staff attend regular child protection training and this reviewed regularly. Child Protection is discussed at each team meeting and is part of our induction process for any new staff. MES BACH is committed to keeping your child/ren safe from harm and are fully aware of all policies and procedures.

MES BACH has named Child Protection officers – details below..

The Setting has a duty to report any suspicion of abuse and neglect to any of the contacts below who have a duty to investigate such matters, should a parent/carer, staff member, child or Responsible Individual/Registered Person feel that a concern has not been dealt with appropriately, they can contact any of the contacts below for further advice.

Child Protection Officer : LYNNE JONES  01874 658663

Local Authority officer :   MICHAEL GEDRIM 01597 826431

Powys Peoples Direct : 01597 827 666

Social Services:  01597 827666 (Powys People Direct)

LSCB (Local Safeguarding Children Board): 08456027050 or Out of Hours 08450544847

CSSIW: 0300 7900126

Police: 101

NSPCC: 0808 800 500

Child Protection Flowchart

This chart is to be used as a guide to the organisational procedures for The Protection of Children. For further information please refer to the internal policy for Child Protection and the All Wales Child Protection Procedures.
























































All Members of Staff Should:

  • Play your part in helping to develop an ethos where all people matter and are treated with equality, and respect and dignity.
  • Always put the care, welfare and safety needs of a child first.
  • Respect a child’s right to be involved in making choices and decisions which directly affect them.
  • Listen attentively to any ideas and views a child wants to share with you.
  • Respect a child’s culture (for example, their faith and beliefs)
  • Respect a child’s right to privacy and personal space.
  • Respond sensitively to children who seem anxious about participating in certain activities
  • Speak to a member of staff immediately if you suspect that a child is experiencing bullying or harassment.
  • Be aware of the vulnerability of some groups of children to being isolated and hurt.
  • Ensure that when you are working with children you are at least within sight or hearing of other adults.
  • Listen carefully when a child ‘tells you’ (sometimes through drawings and behaviour as well as words) that they are being harmed and report what you have discovered immediately to your line manager.
  • Report immediately any suspicion that a child may be at risk of harm or abuse.
  • Never dismiss what a child tells you as lies or exaggeration
  • Only restrain a child who is at imminent harm of inflicting harm to themselves or others.
  • Never underestimate the contribution that you can make to the development of safe communities for children.


Members of Staff Should Not:

  • Exaggerate or trivialise another workers concerns about a child or ignore an allegation or suspicion of abuse in the hope that it will either go away or that someone else will deal with it.
  • Discuss personal issues about a child or their family with other people except where it concerns the wellbeing of the child.
  • Be drawn into derogatory remarks or gestures in front of the children or young people.
  • Allow a child or young person to be bullied or harmed by anyone else in the organisation
  • Allow children to swear or use sexualised language unchallenged.



Members of Staff Should Never:

  • Engage in sexually provocative games, including horseplay
  • Never allow others to or yourself engage in touching a child in a sexually provocative manner
  • Never make sexually suggestive comments to a child, even in fun
  • Engage in rough or physical contact unless it is permitted within the rules of a game or sports activity or conforms to the guidance on appropriate physical restraint
  • Never form inappropriate emotional or physical relationships with children
  • Harass or intimidate a child or worker because of their age, race, gender, sexual orientation, religious belief, socio-economic status or disability

The policy will be monitored and evaluated as detailed throughout the policy. The policy will be reviewed on at least an annual basic.

This policy was adopted by: MES BACH Date:   July 2017
To be reviewed:   July 2018 Signed:

Sun Protection

MES BACH  –  Sun Protection Policy

NMS Regulation Standard 22 and 24



At MES BACH we acknowledge the importance of sun protection and want staff and children to enjoy the sun safely.  We will work with staff and parents to achieve this through:

  • Parents/carers will receive a letter explaining what we are doing about the sun protection and how they can help at the beginning of each summer term and during summer holidays.
  • We will be ensuring all staff are aware and provided with information on sun safety,

which will be available in the setting.

  • The staff to be aware and vigilant of the high exposure risk between 11am and 3pm, and to ensure shaded areas, and sunscreen are used.
  • We have shaded areas within the outdoor play area i.e. gazebo and canopy
  • We will be encouraging all staff to sit/play in the shade where it is available
  • All children will be required to wear a hat during sunny spells.
  • Children will be encouraged to apply their own sunscreen with the help of mirrors and staff, if they are old enough to do so.
  • Parents/carers are requested to apply suncream before the child comes to the setting and provide sunscreen for their child if additional applications are required.
  • Organised activities will make use of the shade available
This policy was adopted by: MES BACH Date:   July 2017
To be reviewed:   July 2018 Signed: